At DeStroomBank, we highly value the privacy of our users. This privacy policy explains what information we collect, how we use this information, and how we protect your privacy. By using our services, you agree to this privacy policy.

1. Information Collected

1.1 Personal Information:
When you register for our services or rent a power bank, we collect information such as your name, email address, phone number, and payment details.

1.2 Automatically Collected Information:
When you use our website or app, we automatically collect data such as your IP address, browser type, operating system, location data, and usage information.

1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience and to analyze the use of our services.

2. Use of Information

2.1 Service Provision:
We use your personal data to provide our services, including processing payments and delivering customer support.

2.2 Communication:
We may use your contact details to inform you about your account, new features, and important updates.

2.3 Service Improvement:
We use collected data to analyze and improve our services.

2.4 Marketing:
With your consent, we may use your data to send you promotional messages and offers.

3. Sharing of Information

3.1 Service Providers:
We may share your data with third parties who perform services on our behalf, such as payment processing and customer support.

3.2 Legal Obligations:
We may share your information if legally required, for example as part of a legal investigation.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our company, your data may be transferred to the new owner.

4. Protection of Information

4.1 Security Measures:
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

4.2 Retention Period:
We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.

5. Your Rights

5.1 Access and Correction:
You have the right to request access to the personal data we hold about you and to request correction or deletion of that data.

5.2 Objection and Restriction:
You have the right to object to the processing of your personal data and to request restriction of processing.

5.3 Data Portability:
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transfer this data to another data controller.

6. Cookies

6.1 What are Cookies?
Cookies are small text files placed on your device when you visit our website.

6.2 Types of Cookies:
We use functional cookies to ensure the basic functionality of our website and analytical cookies to understand and improve the use of our website.

6.3 Managing Cookies:
You can manage your cookie settings through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Changes to the Privacy Policy

7.1 Updates:
We may update this privacy policy from time to time. We recommend that you regularly review our privacy policy for any changes.

7.2 Notification:
Important changes to this privacy policy will be communicated to you via the website or email.

8. Contact Information

8.1 Questions or Complaints:
If you have any questions about this privacy policy or wish to file a complaint, please contact us at info@destroombank.nl or +31 35 781 0028.

8.2 Data Protection Authority:
If you believe we are not handling your personal data properly, you have the right to file a complaint with the Data Protection Authority.